Covid-19

SoloMaids is obviously following the government's updated advice (May 11th 2020) to protect both customers and staff during the coronavirus pandemic.

• Home cleaning can resume and cleaners can travel to clients' homes
• However, cleaners must not clean if they OR anyone in their household have symptoms (however mild), OR if a member of their household is shielding or self-isolating
• Likewise, clients can NOT allow cleaning if they (or any member of their household) have symptoms or are shielding / self-isolating.
• Social distancing must be maintained (at least 2 metres)

We are asking cleaners AND clients to take all the measures they can to ensure maximum safety.

• If YOU (or anyone in your household) have any symptoms, please notify us as soon as you can. Our staff will of course do the same.

• We have always tried to ensure that the same cleaner attends the same clients each time AND (to prevent cross-contamination) that our cleaners only use the clients' cleaning materials.

Specific safety guidelines for clients

• Clients must stay in a different room from the cleaner.
• Social distancing of at least 2 metres must be maintained at all times

...and for staff

These are based on the latest guidelines from the NHS and Public Health England.

• Notify clients in advance of your arrival
• Thoroughly cleanse your hands (ideally washing with warm soapy water OR using antibacterial gel) before, during and after cleaning.
• Where you can, open windows for ventilation.
• Surfaces should be cleaned and then (ideally) disinfected using a recommended antibacterial product (e.g. Dettol Surface Cleaner Spray or Xtra Protect Sanitiser)
• Special attention should be paid to those areas that get touched most often. These include the handles of doors and cupboards, tables and worktops, light switches, TV remote
• Don't 'shake out' dirty laundry or soft furnishings such as bath mats and rugs
• For maximum effectiveness, staff should use warm water (not hot or cold) when cleaning surfaces or mopping floors
• Use disposable or machine-washable gloves. Wash cloths etc. at a high temperature (60°C or above) after every use.

More details can be found on the government website https://www.gov.uk/government/publications/staying-alert-and-safe-social-distancing/staying-alert-and-safe-social-distancing 

SoloMaids would like to thank clients for their continued support and loyalty at this difficult time. It is greatly appreciated!